Can you deliver ASAP?

Delivery will be within a week of placing your order, although this may take longer during busy periods. 

For more information, click here

Do you offer free delivery?

Yes we do offer free delivery on orders above $200!

Do you offer international delivery?

We do not currently offer International Shipping, however we're working on expanding our reach so let us know if you want your country to be included too!


Discount codes

Where can I enter discount codes?

You can only enter your discount code at checkout. Even if you are using an automatic discount code, your cart will only be updated at the checkout page. 

Why can't I use my discount code?

Some discount codes are exclusive to certain products or collections and are not viable for use on full priced items.

If you have already applied one discount code at checkout, you will not be able to apply a second one to the same cart.



Did the packaging change? 

Yes! Rivadouce, Milton and ING Organic have changed their packaging to reflect the change to plant-based / organic ingredients, but rest assured the formula is still 100% the same!

What is the Rivadouce Bebe Bio Certified Organic Range?

The original Rivadouce Bebe Natural Range is made using plant-based natural ingredients. However, the ingredients are not from organic sources, hence the Natural Range has been discontinued and it will not be restocked.

The new Organic Bio Range (launched in December 2021) is made with 99.9% natural plant-based ingredients from Cosmos Bios certified organic sources!

Why can't I see the expiry date?

We bring in products in batches. Please be patient while we update the description.

Why is the product out of stock? When is new stock coming in?

If one of our products is out of stock, it may be because shipping has been delayed for an undetermined length of time. We ask for your patience and understanding. If the product has been discontinued, we may remove it from the site altogether.